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PRIVACY POLICY

1. Introduction

At Pooched, we are committed to protecting your privacy in accordance with the New Zealand Privacy Act 2020 (the Act). This policy outlines how we collect, use, disclose, and protect your personal information. By using our website, you consent to our collection, storage, and use of your personal information as described in this policy.

2. Personal Information

“Personal Information” means any data that can directly or indirectly identify you or another individual.

3. Your Rights

If you disagree with our Privacy Policy or do not wish for us to collect your Personal Information, please do not use our website. If you change your mind, you should cease using our website. For any questions, contact our Privacy Officer at hello@pooched.nz.

We will only use your Personal Information for the purposes it was collected. If we no longer need your Personal Information, we will discontinue its use.

4. Changes to This Policy

We may update our Privacy Policy and will notify you of any changes on our website. Changes take effect 14 days after posting. Continued use of our website indicates your acceptance of the updated policy.

5. Collection of Personal Information

We collect Personal Information from:

  • You: When you provide it through our website, registration, subscriptions, or contact forms.

  • Third Parties: With your authorisation or from publicly available sources.

Do not provide Personal Information about others without their consent and knowledge of this policy.

6. Use of Personal Information

We use your information to:

  • Verify your identity.

  • Provide and improve our services.

  • Market our services and products, including electronic communication.

  • Conduct credit checks (if necessary).

  • Process payments and manage billing.

  • Respond to your communications and complaints.

  • Conduct research and statistical analysis.

  • Protect and enforce our legal rights.

  • Any other purpose authorised by you or the Act.

7. Disclosure of Personal Information

We may disclose your Personal Information to:

  • Service providers who support our services.

  • Credit reference agencies for credit checks.

  • Regulatory authorities if required.

  • Law enforcement or other authorities as required by law.

  • Any other person authorised by you.

8. Data Storage

Your data is stored in New Zealand but may be transferred and stored outside New Zealand. We take reasonable steps to ensure your data is treated securely and in accordance with this policy.

9. Protecting Your Personal Information

We implement reasonable measures to protect your Personal Information from unauthorised access or misuse. While we strive to secure your data, we cannot guarantee its absolute security.

10. Accessing and Correcting Your Information

You may request access to or correction of your Personal Information by contacting us at hello@pooched.nz. We may charge reasonable costs for providing copies or making corrections. If we cannot fulfill your request, we will inform you of the reasons.

11. Internet Use

Providing Personal Information over the internet is at your own risk. If you follow links to other sites, review their privacy policies as they may differ from ours.

12. Cookies

We use cookies to enhance your experience on our website. You can disable cookies through your browser settings, though it may affect website functionality.

13. Contact Us

For questions about this Privacy Policy or to request access or correction of your Personal Information, contact us at hello@pooched.nz

14. Copyright Notice

This website and its contents are the copyright of Pooched © 2024. All rights reserved.